Welcome to Olli Ella!
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Whether it’s for a trip to the beach or a trolley for the markets, Olli Ella’s Big Luggy Basket is your perfect companion. Hand-woven from natural Rattan, with a vintage flair, the Big Luggy is a shopping cart like no other.
• Hand-made from natural Rattan, with love!
• Recommended weight limit: 25kg
Dimensions: H104cm (with handle)/ H52cm (basket) x W38cm
Weight: 5.0 kg
For more information please click here
UK Shipping Price: FREE
If your country is not listed, click here to shop in your region
Free Shipping on orders over£35
I love my Big Luggy. Very well made and took 30 seconds to put together.
I love my new Big Luggy, I bought it as a birthday gift for my mom and was a perfect gift. It is ideal for our farmers market runs and is so cute. Almost feels French
Beautiful shopping basket. Can't wait to use it for picnics, farmers market visits, outside concerts, etc.
The luggy is exactly what I was expecting. I was a little bummed that when I went to assemble it the screw holes didn’t line up at all. Luckily my husband is handy and fixed it with a drill. I would have been bummed if I didn’t have the tools or knowledge to do so.
This is my second Big Luggy. The first one I purchased more than two years ago. I walk to the shops with it pretty much every second day. Most days, my Luggy is complimented and, often, I am asked where it is from. Of course, I always share! The Big Luggy is one of the best purchases I have ever made. I walk to get heavy fruit and vegetables while my car becomes increasingly redundant. This makes me happy.
Olli Ella is in full operation, however we are currently moving our warehouse - please expect shipping delays of up to 7-10 business days. We appreciate your patience during this time.
Please know that our team is working as quickly as we can to deliver your Olli Ella goodies!
All UK orders placed before 12pm will be shipped the same day. Orders placed on weekends or bank holidays will be processed the next business day. We endeavour to process all orders within these times frames, however there may be delays during busy sale periods. Once an order has been placed, please allow 2-3 business days for delivery.
The company will arrange for the delivery of goods to the address provided as a preferred delivery address.
International orders - The company is not responsible for any import duties, taxes or delays that may occur during shipping.
If delivery is unsuccessful the customer will be responsible for any redelivery charges should they arise.
Please note that we will be unable to cancel orders, change shipping methods or product after an order has been made.
Pinky Promise we are working as hard as we can to make sure your parcel gets to you on time!
Standard UK delivery rate only £3.95! (Std delivery within 2-3 working days and tracking will be sent on dispatch).
*For International orders please fill out address information to update the basket with delivery pricing.
We offer free shipping for all UK orders £35 and over. Please note: this offer does not include rugs.
We hope you love your online purchases, however if you change your mind we offer refunds or 110% credit notes, if the merchandise:
If all of these conditions are met, please use the following instructions when requesting return product:
Packages received after this period or without a RA# will not be accepted. We suggest using a tracked service as we are not responsible for any goods lost in transit.
Once we receive returned goods and they prove to be in original condition, with packaging and documentation, we will process the credit note refund. Please note that Olli Ella is not responsible for transit costs for returned items. These are at the customer's expense unless the item has a fault.
Where a credit note is issued, it will be at 110% of your order value, excluding shipping costs. Credit notes will be sent via email once your return has been processed, it will then be available to use immediately through our online store. Entire value of credit note must be used in one single order, it cannot be split over multiple orders.
Faulty or damaged items can be returned by following the above process. Please contact customerservice@olliella.com
Please note, shipping costs and gift-certificates are non-refundable.
We are committed to ensuring that all aspects of delivery go smoothly and that your chair arrives in perfect condition (with as little cost to you as possible).
Upon placing your order, you will receive an email with your order details.
As soon as your chair is ready to be delivered, our Logistics company will contact you to set up your delivery date. Our Chairs are all delivered by a white glove service, where the 2 man team will carry the goods to the room of choice. Our standard lead time is 6-8 weeks and delivery is arranged directly with our delivery team. Please note, although we try to accomodate date requests wherever possible, it may not always be possible to select your own date of delivery. Our logistics team will work with you to find a suitable option for delivery.
Important:
Please make sure that you are at home during the scheduled delivery day as redelivery is an extra £45 on top of shipping costs we incur based on your postcode. (White glove service is only available to UK mainland customers )
Olli Ella offers a 7 day cancellation policy from the date that your order was placed. Because all of our furniture is custom made to order, we are unable to accept cancellations or returns after this period. Please ensure you have measured your space before ordering as we are unable to refund orders that do not fit.
Please make sure to arrange clear access to the room of choice as our delivery team cannot be held responsible for moving personal items.
If you have any queries or would like to discuss whether your item will fit, please feel free to give us a call to talk through options.
